Terms of Service
Terms of Service
The terms and conditions set forth below (the “terms”) govern you while on this site on the World Wide Web (the “site”) and are legally binding on you. If you do not agree with any of the listed conditions, do not access or otherwise use this site or any information contained on this site. Your use of the site shall be deemed to be your agreement to each of the terms set forth below
General use Restrictions
GrowGreatPlants.com grants you the limited right to display the Materials only on your personal computer for your personal use. You agree not to use the materials for any other purpose without the prior written consent of GrowGreatPlants.com. Without limitation, you agree not to reproduce, re-distribute, sell, publish, broadcast or circulate any information contained in the materials to anyone, including others in the same company or organization. You may not post content from this site to news groups, mail lists, or bulletin boards. You acknowledge and agree that, except as set forth herein, you have no right to modify, edit, alter or enhance any of the materials in any manner. This limited license terminates automatically, without notice to you, if you breach any of these terms.
You acknowledge that this site may include certain inaccuracies or typographical errors which may affect the quality of materials and third-party content. You acknowledge that the materials or any third-party content have not been independently verified or authenticated in whole or in part by GrowGreatPlants.com, and agree that GrowGreatPlants.com does not warrant the accuracy or timeliness of materials or the third-party content, and further agree that GrowGreatPlants.com has no liability for any omissions in the materials and content, whether provided by GrowGreatPlants.com or any third-party.
General Disclaimer
Services and Materials are intended only for GrowGreatPlants.com customers. GrowGreatPlants.com grants you no license or property rights to any such Services and Materials. GrowGreatPlants.com does not warrant the accuracy, completeness, or reliability of Services and Materials and other items contained on this server or any other server. Therefore, you are not to rely on any Services and Materials provided in this site unless we expressly advise you in writing that you can…Please do not rely upon or utilize the Services and Materials to purchase, sell, trade, or transact in any securities.
Local Laws
GrowGreatPlants.com controls and operates this site from its headquarters in the Canada. If you use this site from outside Canada, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import laws of other countries in relation to the materials and third-party content.
90 Day Money Back Guarantee
GrowGreatPlants.com is so confident in the performance of our products that we offer a 90 Day money back guarantee. If you are unsatisfied with your purchase for any reason, we will gladly accept a return, and provide a refund less shipping and restocking fees (15%).
Eligibility requirements are as follows:
90 days begins from date of delivery
Offer valid for all Grow Lights
Offer valid for original purchaser only
Product must be returned in “like new” condition and in original packaging
How to Obtain Refund
In order to enforce the rights under this return policy, the purchaser must notify GrowGreatPlants.com of a return claim by contacting a GrowGreatPlants.com representative at +1(416) 876-7805 or sales@growgreatplants.com. At this time, the purchaser will be called upon to provide proof of purchase and the unique lot number located on the on top of the housing. The GrowGreatPlants.com representative will verify qualifying information and, if eligible, provide more detailed return instructions. Upon receipt and review of the returned product, GrowGreatPlants.com will issue return credit less applicable fees within ten (10) business days.
Upon returning a light to GrowGreatPlants.com if the light is scratched up or lightly damaged we will assess an additional 20%. If the light is significantly damaged we reserve the right to ship you the light back and deny your return.
Shipping Damage
Currently damages to GrowGreatPlants.com shipments occur less than 0.5% of the time. In the unfortunate event that damages do occur, the following procedure and timeline must be followed in order to ensure the expeditious delivery of a replacement system and a claim being filed with the damaging carrier.
When customer receives their Grow Light, the external packaging must be inspected for any rips, tears, punctures, abrasions, creases, or any marks that may indicate damage on the interior. Customer will then inspect contents alongside the delivering driver. Significant damages should be refused by customer and signed off on by driver. Damages not noticed and seen with driver present may still be claimed as concealed damages.
A GrowGreatPlants.com representative MUST BE NOTIFIED OF THE DAMAGES (refused or concealed) WITHIN 48 HOURS IN ORDER TO SUCCESSFULLY BEGIN A CLAIM WITH THE SHIPPING COMPANY. Customers exceeding this time frame may be penalized with a delay and/or forfeiture of a replacement, and or financial penalties. We will require pictures and a description of the damages.
Once the required pictures and description are received, a pick-up of the damaged product, and the shipment of a replacement product, will be scheduled.
Provided that all of the above requirements are met, GrowGreatPlants.com will make every effort to send a replacement system immediately. However, extenuating circumstances may prevent 100% adherence to this policy. International Shipments: *If we ship your light to your country and you fail to communicate with the shipping company within 30 days to arrange receipt of your package, the Shipping company will destroy your package and you will not be refunded from GrowGreatPlants.com.